Shipping Information Processing Time:
Orders are typically processed and shipped within 1-2 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer, but we strive to get your order out as quickly as possible.
Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.
Shipping Methods:
We offer standard and expedited shipping options for domestic and international orders. Shipping costs and delivery times will vary depending on your location and selected shipping method. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Free Shipping:
We offer free standard shipping on all orders within the contiguous United States. For international orders or expedited shipping, additional fees may apply.
International Shipping:
Please note that international orders may be subject to customs fees, import taxes, and other charges levied by the destination country. These fees are the responsibility of the recipient and are not included in the shipping cost. Customs policies vary widely from country to country, so please check with your local customs office for more information.
Return and Exchange Policy
30-Day Satisfaction Guarantee:
We want you to be completely satisfied with your purchase from OneAbovecruiser. If for any reason you are not satisfied with your order, you may return it for a full refund or exchange within 30 days of receiving your purchase. Please note that returned items must be in their original condition, unused, and with all original packaging intact.
How to Initiate a Return or Exchange:
To initiate a return or exchange, please contact our customer service team at [insert contact email or phone number]. Be sure to include your order number and reason for return or exchange in your message. Our team will provide you with further instructions on how to return your item(s) and process your refund or exchange.
Return Shipping:
Return shipping costs are the responsibility of the customer, except in cases where the return is due to a defect or error on our part. We recommend using a trackable shipping method and insuring your package, as we cannot guarantee that we will receive your returned item.
Refunds:
Refunds will be issued to the original form of payment used for the purchase and will be processed within 5-7 business days of receiving your returned item. Please note that depending on your bank or credit card company, it may take additional time for the refund to appear in your account.
Exchanges:
If you would like to exchange your item for a different size, color, or model, please indicate your preference when contacting our customer service team. Exchanges are subject to availability, and we will do our best to accommodate your request.
Contact Us
If you have any questions or concerns about our Shipping and Return Policy, please don't hesitate to contact us at [insert contact email or phone number]. Our customer service team is here to assist you and ensure that your shopping experience with OneAbovecruiser is a positive one.